.fc-widget,.fc-thread{--fc-accent:var(--fc-theme-accent,#13704b);--fc-paper:#fff;--fc-ink:#192c23;--fc-muted:#53665c;--fc-line:#dce6e0;--fc-tint:#edf5f0;--fc-radius:12px;color:var(--fc-ink);font-family:inherit;font-size:14px;line-height:1.5}.fc-widget{z-index:80;position:fixed;bottom:20px;right:20px}.fc-widget *,.fc-thread *{box-sizing:border-box}.fc-widget button,.fc-thread button,.fc-thread textarea{font:inherit}.fc-launcher{background:var(--fc-accent);color:#fff;cursor:pointer;border:0;border-radius:50%;place-items:center;width:56px;height:56px;margin-left:auto;display:grid;position:relative;box-shadow:0 5px 20px #16322433}.fc-badge{color:#fff;background:#b42318;border:2px solid #fff;border-radius:20px;min-width:23px;padding:2px 6px;font-size:12px;position:absolute;top:-4px;right:-4px}.fc-welcome{background:var(--fc-paper);border:1px solid var(--fc-line);border-radius:var(--fc-radius);width:280px;margin-bottom:12px;padding:16px 25px 16px 16px;position:relative;box-shadow:0 6px 24px #16322424}.fc-welcome-text{color:var(--fc-ink);text-align:left;cursor:pointer;background:0 0;border:0;padding:0}.fc-welcome-close{color:var(--fc-muted);cursor:pointer;background:0 0;border:0;padding:0 5px;font-size:20px;position:absolute;top:4px;right:6px}.fc-panel{background:var(--fc-paper);border:1px solid var(--fc-line);border-radius:16px;flex-direction:column;width:min(380px,100vw - 32px);height:min(570px,100dvh - 110px);margin-bottom:12px;display:flex;overflow:hidden;box-shadow:0 10px 40px #16322430}.fc-header{background:var(--fc-accent);color:#fff;justify-content:space-between;align-items:center;min-height:52px;padding:12px 16px;display:flex}.fc-header button{color:#fff;cursor:pointer;background:0 0;border:0;font-size:26px}.fc-thread{background:var(--fc-paper);flex-direction:column;flex:1;min-height:0;display:flex}.fc-connection{border-bottom:1px solid var(--fc-line);color:var(--fc-muted);margin:0;padding:5px 16px;font-size:12px}.fc-messages{overscroll-behavior:contain;flex:1;min-height:0;padding:16px;overflow-y:auto}.fc-message{background:var(--fc-tint);overflow-wrap:anywhere;border-radius:12px;width:fit-content;max-width:90%;margin:0 0 12px;padding:9px 12px}.fc-message p{white-space:pre-wrap;margin:3px 0}.fc-own{background:var(--fc-accent);color:#fff;margin-left:auto}.fc-system{max-width:100%;color:var(--fc-muted);background:#f5f6f5;margin:0 auto 14px;font-size:13px}.fc-author{font-size:11px;font-weight:600}.fc-message-meta{opacity:.8;justify-content:flex-end;gap:7px;font-size:10px;display:flex}.fc-composer{border-top:1px solid var(--fc-line);align-items:flex-end;gap:8px;padding:12px;display:flex}.fc-composer textarea{resize:vertical;border:1px solid var(--fc-line);background:var(--fc-paper);min-width:0;max-height:150px;color:var(--fc-ink);border-radius:8px;flex:1;padding:9px}.fc-composer button{background:var(--fc-accent);color:#fff;cursor:pointer;border:0;border-radius:8px;padding:10px 12px}.fc-composer button:disabled{opacity:.5;cursor:default}.fc-error,.fc-notice{color:#a12920;background:#fff2f0;margin:0;padding:8px 12px;font-size:12px}.fc-notice{color:var(--fc-muted);background:var(--fc-tint)}.fc-older{border:1px solid var(--fc-line);color:var(--fc-ink);cursor:pointer;background:#fff;border-radius:8px;margin:0 auto 14px;padding:5px 10px;display:block}.fc-bootstrap-error,.fc-bootstrap-loading{z-index:80;color:#192c23;background:#fff;border:1px solid #dce6e0;border-radius:12px;max-width:270px;padding:12px;font-size:13px;position:fixed;bottom:20px;right:20px}.fc-widget button:focus-visible,.fc-thread button:focus-visible,.fc-thread textarea:focus-visible{outline-offset:3px;outline:3px solid #68ba95}@media (max-width:560px){.fc-widget{bottom:12px;right:12px}.fc-panel{width:calc(100vw - 24px)}}
*{box-sizing:border-box}body{color:#192c23;background:#f3f6f4;margin:0;font:14px/1.5 system-ui,sans-serif}button,input,textarea,select{font:inherit}button{color:#192c23;cursor:pointer;background:#fff;border:1px solid #d8e3dc;border-radius:7px;padding:7px 11px}button:disabled{opacity:.5;cursor:default}input,select{color:#192c23;background:#fff;border:1px solid #d8e3dc;border-radius:7px;padding:9px 11px}button:focus-visible,input:focus-visible,select:focus-visible{outline-offset:2px;outline:3px solid #72ba97}.login{place-items:center;min-height:100dvh;padding:24px;display:grid}.login form{background:#fff;border:1px solid #d8e3dc;border-radius:16px;width:min(390px,100%);padding:32px}.login h1{font-size:24px}.login label{gap:5px;margin:16px 0;display:grid}.login button{color:#fff;background:#13704b;width:100%}.eyebrow{letter-spacing:.15em;color:#13704b;font-size:11px}.error{color:#9f241c;background:#fff2f0;margin:0;padding:10px}.dashboard{flex-direction:column;height:100dvh;display:flex}.topbar{color:#fff;background:#0b3326;justify-content:space-between;align-items:center;padding:15px 22px;display:flex}.topbar strong,.topbar span{display:block}.topbar span{opacity:.85;font-size:12px}.toolbar{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.workspace{flex:1;min-height:0;display:flex}.inbox{background:#fff;border-right:1px solid #d8e3dc;flex-shrink:0;width:320px;overflow-y:auto}.inbox h1{margin:20px 16px 10px;font-size:20px}.inbox>input{width:calc(100% - 32px);margin:0 16px 12px}.filters{gap:8px;padding:0 16px 14px;display:flex}.filters select{width:50%;font-size:12px}.conversation-row{text-align:left;border:0;border-bottom:1px solid #edf1ee;border-radius:0;width:100%;padding:15px 16px;display:block}.conversation-row:hover,.conversation-row.selected{background:#edf5f0}.row-title{justify-content:space-between;font-weight:600;display:flex}.preview{text-overflow:ellipsis;white-space:nowrap;color:#52695c;display:block;overflow:hidden}.row-meta{color:#52695c;margin-top:5px;font-size:10px;display:block}.unread{color:#fff;text-align:center;background:#13704b;border-radius:20px;min-width:21px;padding:0 6px}.empty{color:#52695c;padding:16px}.empty-conversation{color:#52695c;flex:1;align-content:center;justify-items:center;display:grid}.active-conversation{background:#fff;flex-direction:column;flex:1;min-width:0;min-height:0;display:flex}.conversation-header{border-bottom:1px solid #d8e3dc;justify-content:space-between;align-items:center;gap:16px;padding:14px 20px;display:flex}.conversation-header h2{margin:0;font-size:17px}.conversation-header span{color:#52695c;font-size:12px}.active-conversation .fc-messages{padding:24px}.active-conversation .fc-message{max-width:65%}.active-conversation .fc-composer{padding:16px 24px}.order-context{background:#f3f6f4;flex-wrap:wrap;gap:20px;margin:0;padding:10px 20px;display:flex}.order-context dt{color:#52695c;font-size:11px}.order-context dd{margin:0}.staff-panel{background:#fff;border-bottom:1px solid #d8e3dc;max-height:55vh;padding:18px 22px;overflow-y:auto}.staff-panel header{justify-content:space-between;align-items:center;display:flex}.staff-panel form{flex-wrap:wrap;gap:8px;display:flex}.staff-panel ul{padding:0;list-style:none}.staff-panel li{border-bottom:1px solid #edf1ee;justify-content:space-between;gap:10px;padding:8px 0;display:flex}.staff-panel li button{margin-left:8px}@media (max-width:800px){.inbox{width:235px}.conversation-header{flex-direction:column;align-items:flex-start}.topbar{padding:12px}}@media (max-width:560px){.workspace{flex-direction:column}.inbox{width:100%;max-height:35vh}.empty-conversation{padding:20px}.staff-panel li{flex-direction:column}}